Mission-Critical Environments

Monitor and manage multiple data sources to enable quick, real-time decision-making.

DECISIONS APPLICATION

The Userful DECISIONS APPLICATION enables real-time situational awareness by aggregating multiple data sources into a centralized interactive visual workspace, such as 8K video walls, operator workstations, and collaborative hubs.

Through Media Wave, Userful’s certified partner in South Africa, Decisions is delivered and supported with full localization, deployment services, and Tier 1 hardware options.

Mining & Industrial

Utility & Energy Control Rooms

Airports & Border Control

Healthcare ADT Command Centers

Public Sector Security & Defence Centers

VISUAL
INTELLIGENCE

Seamlessly Drag-and-Drop MULTI-CANVAS for easy Video Wall Management.
Support your Integration with Local NMS and SCADA SYSTEMS in Energy, Utility, and Mining Sectors.

BUILT-IN
SECURITY

AIR-GAPPED NETWORKS, RBAC, LDAP/SSO support, and Full Isolation to meet the needs of Clients.
Fully Compliant with SOUTH AFRICAN CYBERSECURITY REGULATIONS and international frameworks.

ENTERPRISE-GRADE INTEROPERABILITY

INTEGRATE with Microsoft PowerBI, Tableau, ServiceNow, Salesforce, SAP, and More…
Ready to INTERCONNECT with Local Data Visualisation and Industrial Telemetry Tools via Passport APIs.

CONTROL ROOM PLATFORM

Replace Legacy AV Hardware with CLOUD- and IP-NATIVE Platforms.
Runs on Certified TIER 1 IT Infrastructure.
Deploy ON-PREMISES or in a PRIVATE CLOUD, aligning with South African Data Sovereignty and POPIA Laws.

SOUTH AFRICA

CAPABILITIES

MINING

DEPLOYMENT EXAMPLE

MINING & INDUSTRIAL

Combine shaft cameras, production metrics, and safety dashboards

UTILITIES

DEPLOYMENT EXAMPLE

UTILITIES & ENERGY

Visualize grid health, outage maps, and weather data

TRANSIT

DEPLOYMENT EXAMPLE

AIRPORTS & TRANSIT

Oversee terminal CCTV, flight schedules, and operational alerts

HEALTHCARE

DEPLOYMENT EXAMPLE

HEALTHCARE

Monitor patient flow dashboards alongside ER camera feeds

GOVERNMENT

DEPLOYMENT EXAMPLE

GOV. & PUBLIC SAFETY

Coordinate emergency response with maps, live cams, and incident logs

Engage

Notifications

OPStreams

Spaces

MORE TO EXPLORE

INFINITY PLATFORM

Trends

uConduct

uControl

DISCOVERY & DESIGN

Media Wave brings contextual understanding of the full operational environment, both current and desired state, through local stakeholder engagement and network understanding.

PROCUREMENT & PROPOSAL

Media Wave designs secure, scalable, and maintainable solutions, optimizing regional pricing models and tender compliance.

VALIDATION

Media Wave provides interoperability with the customer’s environment and data sources, and local hands-on demos for executive decision-makers.

DEPLOYMENT

Media Wave's On-the-Ground Assurance ensures relevant training and documentation and annual maintenance with fast onsite SLAs.

SUPPORT & EXPANSION

You benefit from a hybrid support model, balancing global escalation with local response, and post-sale support and strategic growth collaboration.